College Admissions Counselor Training Consultants
The Enrollment Pros is the premier proprietary sales and customer service training for your college admissions team or admissions partners at a significantly lower cost than big box consultants.
From Good To Great
What makes a great admissions counselor? Often times, it's the same answer as what makes a good leader or a small business owner. Technical skill, cognitive ability, emotional intelligence, vision casting, and character development is a recipe for success. Some of these are identified by you early on. For other traits (like technical skill), you try to assess a team member's willingness and ability to learn. For the traits that make up a great admissions counselor that can be developed over time, let us help you speed up that process. Even if you have a team you feel strongly about but you are looking for a tool that can help them become a better storyteller, boost sales skills, improve customer service, and more successfully close the deal, that's where we come in.
Work leads better, develop better relationships, seal the deal.
Half-Day Admissions Training Workshop
Our most popular product.
A team member will travel to your campus and spend a half day with your team discussing sales and customer service techniques. Special attention is given to interacting with prospective students and their families once they are on your radar. Discussion includes getting comfortable with a value proposition, influencing decision-making impulse, tips for overcoming objections and closing the deal, and more.
Rookie counselors will learn quite a bit, but counselors who will benefit the most are likely 6 month - 4 year counselors.
Consider who you may want in the room, and if need be, who can share the cost. In the past, we've had undergrad traditional counselors in the same room as athletics, graduate, undergrad non-traditional, and admissions support staff.
Inquire for low-cost details. Depending on location, travel expenses may not be necessary. In addition, remote training is available (though not recommended) for an even lower cost.
Recruitment and
Sales Guide
Before the half-day training workshop, we created a new and custom recruitment and sales guide for admissions counselors. This guide does not replace your new-hire orientation, but enhances it with tools, scripts, a collection of campus-specific resources, exercises, and new sales and customer service learning resources that will improve the most veteran of counselors.
Some material is covered in both the guide and the training workshop, but the guide goes a bit more in depth. Over the course of roughly 80 pages, the guide also covers materials beyond the training workshop.
Though the guide can be a standalone product, it was designed to build on the training workshop.
I've built in a price discount if both are purchased together.
The most effective way to proceed would be to have your present day team receive the workshop, purchase the guide to go a bit deeper, and the guide will remove the necessity to purchase future half-day workshops in the event your team changes.